Cawleys Christmas Operating Hours 2016

Christmas & New Year Arrangements 2016/17

We are pleased to provide all our customers with information about our office opening hours and collection arrangements during the Christmas and New Year festive period.

Christmas and New Year waste collection arrangements

All our collections will be made as near as possible to your normal collection day.

Because our own Material Recycling Facility (MRF) in Luton, and the other specialist recycling facilities which we use for your waste resource management elsewhere will be closed on Christmas Day, Boxing Day and New Year’s Day, we may be required to make some changes to your normal service arrangements. However we will do our utmost to minimise any disruption to your collection arrangements, and all collections that would normally take place on these Bank Holidays will be rescheduled as close as possible to your normal collection day.

 Wheeled bins and RELS:

  • Friday 23rd December – normal operating hours
  • Saturday 24th December – normal operating hours
  • Sunday 25th December – closed
  • Monday 26th December – closed*

*No collections will take place on this day.  If you have a once per week collection that falls on Monday 26th December please email us if you require a collection that week to enable us to reschedule.  Otherwise all waste will be collected on your next scheduled collection (Monday 2nd Jan).  Please note that you will be charged as normal for both weeks unless you cancel in writing to christmas@cawleys.co.uk

  • Tuesday 27th December – normal collections
  • Wednesday 28th December – normal collections
  • Thursday 29th December – normal collections
  • Friday 30th December – normal collections
  • Saturday 31st December – normal collections
  • Sunday 1st January – closed
  • Monday 2nd January – normal collections

Cancellations

If you wish to cancel a collection please email customer services on christmas@cawleys.co.uk by Monday 19th December.

Rollons, Skips and all other services:

  • Friday 23rd December – normal operating hours
  • Saturday 24th December – normal operating hours
  • Sunday 25th December – closed
  • Monday 26th December – closed
  • Tuesday 27th December – by prior arrangement only.  Please notify us of your request by Monday 19th December.  Surcharges will apply due to this being a Bank Holiday.
  • Wednesday 28th December – normal collections
  • Thursday 29th December – normal collections
  • Friday 30th December – normal collections
  • Saturday 31st December – normal collections
  • Sunday 1st January – closed
  • Monday 2nd January – by prior arrangement only.  Please notify us of your request by Monday 19th December.  Surcharges will apply due to this being a Bank Holiday.

Your special collection requirements

We appreciate that many of our customers may generate additional waste material at this time of year, and should you need any additional services ahead of Christmas or New Year, please let us know as soon as possible.

Similarly, if you anticipate a decrease in waste materials being produced, perhaps due to a planned seasonal shutdown, please let us know in advance so that we can adjust our service accordingly for you.

For ‘ad hoc’ collections please contact us as soon as possible so that we can make arrangements as far in advance as possible because turnaround times may be longer over this busy period.

Please be assured that whatever type of waste collection service Cawleys provides for you, all resource will be subject to the same high standard of treatment at this time of year, where we minimise waste to landfill, and maximise second life uses of your waste resources.

For all enquiries please contact customer services on 0845 260 2000 or email christmas@cawleys.co.uk

Wishing all our customers a happy and healthy Christmas and New Year.

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